Terms & Conditions

On MaxiTrucks we care about your privacy. We collect and store information you provide to us (name, address and telephone numbers, e-mail addresses, IP address information) along with information about items you request. We are obligated to protect your personal information by making reasonable security arrangements against such risks all information is kept secure. We do not sell, share, trade names, addresses or any specific details about you or your purchases. This Privacy Policy does not apply to the practices of third parties that we do not own or control, including but not limited to any third party websites, services and applications.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on MaxiTrucks.

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used.

If you have any questions or concerns regarding privacy using our website, please send us a detailed message to info@maxitrucks.com we will make every effort to resolve your concerns. 

 

Terms of Use

By using www.maxitrucks.com you signify your agreement to all terms, conditions, and notices contained or referenced herein. If you do not agree to these Terms of Use please do not use this site. We may amend these terms of use from time to time. Please check these Terms of Use periodically for changes.

Any reference to OEM names or OEM product identification numbers/part numbers/ descriptions / pictures /model numbers is for identification only and does not indicate that it is an OEM part. Most of our products are replacements parts when ordering, customers have the option to order using industry references, OEM references or MaxiTrucks references.

Pictures / images in this site are for reference proposes only may not be the actual product pictures / images, when ordering please base on the part numbers if you are not sure about your order please contact us at info@maxitrucks.com for more information.

While every effort is made to provide accurate information, no guarantee is provided as to the accuracy on the information contained herein. We are not responsible for any picture and typographical errors.

Maxitrucks.com is not affiliated with Mack®, Freightliner®, Kenworth®, Fuller®, Cummins®, International®, Navistar®, Caterpillar®, Detroit®, Ford®, Hendrickson®, Hutch®, Reyco®, Bendix®, Eaton®, or Dana®. All Manufacture's name, numbers, symbols and description are used for reference only. It is not implied that any part listed is the product of these manufacturers.

MaxiTrucks parts are offered for the replacement trade and it is not intended to suggest that they are original parts.

MaxiTrucks trademarks, names, logos and products belong to MaxiTrucks. Any information, text, photographs, graphics, Images, video files, audio files or other materials published on the Websites owned and operated by MaxiTrucks may be the subject of intellectual property rights reserved by Maxitrucks. These terms of use do not grant to you a license here under to otherwise use, copy, distribute or transfer such materials.

 

Returns Policy

If for any reason you need to return a purchased item, we have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must met the following conditions:

• All returned items must to be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You’ll also need the receipt or proof of purchase.
• All returns must have a valid RMA number issued by our customer service department.
• Orders can be canceled only prior to shipment or the start of the manufacturing process.
• Stock Items that are not defective in design or manufacture and are returned by purchaser for no reason attributable to Maxitrucks, shall incur a restocking fee of 20% of the total items price.
• Shipping Costs are non-refundable.
• Customers are responsible for all return shipping costs unless the item is being returned because of a definite error by Maxitrucks.

To start a return, you can contact us at admin@maxitrucks.com. Please note that returns will need to be sent to the following address: 6300 NW 84th Ave, Miami, FL 33166

You can always contact us for any return question at admin@maxitrucks.com.

 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. All damages must be reported within 24-48 hours of receiving your package. If a shipment arrives at your doorstep and is clearly damaged make sure to take pictures as these will help expedite the return process.

 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

 

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at admin@maxitrucks.com.